losing things when you get disconeced

by summer
(north dakota)

Dear Webkinz World,

I have lost very expnceve things from webkinz when I get disconeced and I have not got a refund. I want to know how to get them back. I have looked all around my dock but nothing is there. if you don't know about this please change this in webkinz world

Your furry friend,
sillypudy-pegusus,cuddles,angle,pinkey,Curly